How We Help Small Business Owners
We Like To Make It Easy To Do Business With Us!

 

Honesty and Clarity

Investing in the right skills and experience is essential to any Small Business Owner. We've spent many years focused on Sales & Marketing, so we have a good understanding of most of the aspects of these and we're experts in some of them. However, given the broad nature of marketing and the way it evolves so quickly, it's unrealistic for us to claim to be specialists across every area.

Sometimes our level of expertise will be all you need but at other times it's right that you work with somebody that has the specialist knowledge and skills to really make a difference to your business.

So we operate on a very simple principle. We'll tell you honestly whether we think we've got the right skills and experience, then together decide if we can work together successfully. If we can then we'll provide clarity in terms of:

What we're going to do

How we're going to do it

The results we expect to achieve

How you will pay for the improvements in your business

If we can't, we'll give you the choice to work with us in Partnership to source the right person or Company or we'll suggest some alternative approaches you might want to consider.

Straight Forward Business Advice

Nobody has time to waste! You need straight forward advice, delivered simply and based on real experience.

You want access to the right expertise, the right resources and the right technology and you want to avoid spending endless time finding it.

It doesn't have to be daunting!

There's plenty we can do to help you. We make available over 30 years of business experience, working with Small Business Owners and running our own Small Business, so we can help you avoid the mistakes that have been made by us and others!

Risk Free; No Contracts, No Catches and You Can Pay By Results

We believe that relationships are worth far more than any contracts. Most Small Business owners do not have time to wade through small print and if our Customers are not happy we'd rather talk to them and put things right.

Clearly, if you want the 'peace of mind' that a contract provides then we're happy to oblige for any specific deliverables, but we'll keep it simple and jargon free.

However, we believe the quality of our service is what will make you want to stay with us and if for business reasons you need to move to another supplier, we'll make the transition as smooth as possible.

To make things as risk free as possible, wherever it's commercially viable (i.e. we're not constrained by other provider's contracts) we make our services available as a 'pay as you go' monthly investment.

Many can also be based on a 'results based fees' option.

If you want to know more about how we can work with you then just email or pick up the phone and we'll explain everything.

Our 10 Golden Rules

We'll make you the following simple but important commitments....

  1. Provide a 1st class, professional, friendly service
  2. Set realistic expectations
  3. Be clear about deliverables and expected results
  4. Never waste your time nor your money
  5. Work with you not just for you
  6. Deliver on time and within budget
  7. Only offer to help you if we know we have the right skills and expertise
  8. Advise you where best to go if we can't help you ourselves
  9. Always keep you informed of progress or if there's a problem
  10. Act with honesty, integrity and transparency at all times

We don't claim to be able to provide every product or service to solve your business problems, however, very often we do know where to find the answers. We have access to a huge number of companies and individuals with specialist expertise in almost every area of business, so if we can't help we can save you some time and effort!

 

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